OUR POLICY

At Lucozzio Ceramics, we aim to deliver your orders promptly and safely. Please review our shipping policy below:

1. Processing Time

• Orders are typically processed within 1-3 business days.

• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Options & Delivery Times

• Standard Shipping: Estimated delivery within 5-7 business days.

• Express Shipping: Estimated delivery within 2-3 business days.

Delivery times may vary depending on your location and carrier service.

3. Shipping Costs

• Shipping costs are calculated based on the destination, weight, and size of the items in your order.

• Free standard shipping is available for orders over [specify amount].

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.

5. International Shipping

We currently offer international shipping to select countries. Delivery times and shipping costs vary based on destination. Please note that customs duties, taxes, or import fees may apply and are the responsibility of the customer.

6. Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery, and we will work with the carrier to resolve the issue.

7. Contact Us

For any questions regarding shipping, please contact our support team at [email] or [phone number].

We are committed to delivering your products with care and efficiency!